Shipping policy
Shipping Policy
Thank you for shopping with AJ’S Nutrition.
Order Processing
Orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).
Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
UK Shipping
-
Free UK Standard Delivery on all orders.
- Estimated delivery time is 3–5 business days after dispatch.
- Express delivery is available at checkout for an additional charge.
Delays
While we aim to deliver within the estimated times, delays may occasionally occur due to courier services or circumstances beyond our control.
Incorrect Address
Please check your delivery address carefully before placing your order. If you notice an error, contact us immediately. Once an order has been dispatched, we may not be able to amend the address or recover the parcel.
Lost or Damaged Parcels
AJ'S Nutrition remains responsible for your order until it has been delivered to you. If your parcel arrives damaged or has not arrived within the expected timeframe, please contact us as soon as possible at:
We will work with the courier to resolve the issue as quickly as possible.